Cx88 Privacy Policy — Your data is completely safe with us

Cx88 collects certain information to provide you with a secure and personalised gaming experience. We only collect what is necessary to deliver our services, verify your identity, and maintain security. No unnecessary data is collected.

Information that may be collected from you when you register or use cx88's services:

Cx88 uses collected data exclusively for the purposes listed below. Your information will never be used beyond those approved purposes. cx88 does not engage in any activity that violates this Privacy Policy.

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and financial transactions.
• For KYC verification and age confirmation.
• To prevent fraud, money laundering, and illegal activities.
• To personalise your gaming experience based on your preferences.
• To inform you about promotions, bonuses, and offers (with your consent).
• To provide customer service and technical support.
• To meet legal obligations and report to regulatory authorities.

Cx88 retains your data only for as long as necessary. Your information is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

• Active account data — retained until the account is closed.
• Financial transaction records — retained for up to 5 years (as required by law).
• KYC documents — retained for up to 3 years after account closure.
• Technical logs — retained for up to 12 months.
• Marketing consent — retained until consent is withdrawn.

Once the retention period has expired, cx88 securely deletes or anonymizes your data. The deletion process follows industry-leading security standards.

Cx88 never sells your personal data. In limited circumstances, and strictly on a need-to-know basis, information may be shared with specific parties. In every such case, contractual obligations are in place to protect your privacy.

• Payment Processors: Approved payment partners including Mobile Banking and Nagad — for transaction processing only.
• Regulatory Authorities: To government or regulatory bodies when required by law.
• Technology Service Providers: For hosting, cybersecurity, and platform operations — all under strict confidentiality agreements.
• Anti-Fraud Organizations: With industry security partners to investigate suspicious activity.

Cx88 uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality. cx88 is fully transparent about how cookies are used.

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Performance Cookies: To analyse website speed and usability — with your consent.
• Functional Cookies: To remember your preferences such as language and display settings.
• Analytics Cookies: Anonymized data is collected to improve the user experience.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain cx88 features.

Cx88 applies industry-leading technical and administrative measures to protect your data. Our security team monitors for potential threats 24/7, and all security systems are regularly tested and updated.

• 256-bit SSL/TLS encryption across all communications.
• Your information is stored in a secure, encrypted database.
• Real-time threat monitoring and detection of unusual activity.
• Regular security audits and penetration testing.
• Restricted access controls — only authorized staff may access your data.
• Regular backups and a disaster recovery plan.

Cx88 believes every user should have full control over their own data. We guarantee the following rights and commit to processing any request promptly and free of charge.

• Right to Access: You can request to view all information cx88 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request the complete deletion of your data.
• Right to Restrict Processing: You may request that processing of your data be temporarily restricted in certain cases.
• Right to Opt Out of Marketing: You may opt out of promotional messages at any time.
• Right to Data Portability: You can request a copy of your data in a portable, readable format.

To exercise any of these rights, contact the cx88 support team. We will process your request within 30 days. Please note that in some cases, full deletion of data may not be possible due to legal obligations.

Cx88 is strictly for users aged 18 and above. We never knowingly collect data from minors. If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted.

• Age is verified at the time of registration.
• KYC verification is mandatory for suspicious accounts.
• Immediate action is taken upon detection of any minor's data.
• If parents have any concerns, they can contact support immediately.

Cx88 reserves the right to update this Privacy Policy when necessary. If significant changes are made, you will be notified in advance via your registered email or a platform notification. Continued use of cx88 after any changes constitutes your acceptance of the updated policy.

• Users will be notified before any significant changes take effect.
• The date of the latest update will always be displayed at the top of this page.
• Previous versions will be kept in the archive.
• Minor changes such as spelling corrections or formatting adjustments will not trigger a separate notification.

If you have any questions, complaints, or requests regarding your data or our Privacy Policy, please contact the cx88 support team. We are always ready to help and will process your request as promptly as possible.

Please include your registered email or mobile number with your request so we can verify your identity quickly. Additional verification may be required for data deletion or correction requests.